Tech giant Dell is beefing up its Dell Mobile Workspace. The company is
tossing the Dell Business Phone powered by Vonage Business Solutions
into the mix along with Microsoft 
Office 365 e-mail integration and access to Box for Dell to support enterprise content collaboration.
In case you aren’t familiar with Dell Mobile Workspace, it’s a cloud-based solution that promises secure
access to enterprise phone, e-mail and storage apps from an employee’s
personal smartphone or tablet. The only catch: You need an iOS or
Android device to use it.
“With Dell Business Phone, Dell provides a compelling end-to-end user experience while removing some of the biggest BYOD security ,
manageability and cost hurdles companies face,” said Neal Foster,
executive director of mobility solutions for Dell Software. “We will
continue to curate and pre-integrate productivity apps and services into
Dell’s EMM heterogeneous mobile cloud offering to ensure our customers have what they need to keep pace with the rapid adoption of BYOD and mobility.”
With Box for Dell, employees can access enterprise files and folders securely across a range of devices and workspaces to share documents, collaborate among teams and edit content directly with existing applications. In addition, Dell Enterprise Mobility Management (EMM) integrates seamlessly with Microsoft Office 365 to offer cloud-based, hosted business-class e-mail and shared calendars to elevate mobile employee productivity anywhere, anytime.
What the Numbers Say
Dell is looking at the sheer -- and growing -- market demand. Half of the enterprises surveyed in market research firm Gartner’s
primary research studies intend to move to all BYOD for smartphones in
2017. That, Dell figures, creates new opportunities and challenges for
business and IT leaders.
What’s more, Gartner predicts mobile telecom spending will jump 16 percent from 2013 to 2016, putting additional pressure on enterprise IT budgets. Dell recognizes that frequently changing, complex cellular pricing and service plans make it difficult for enterprise mobility and procurement managers to select their most economical options.
Dell also points to a recent California appeals court ruling that will require employers there to reimburse employees for work-related calls, which could create a legislative snowball as other states consider the costs and implications BYOD introduces to the equation.
How does Dell answer these challenges? The Dell Business Phone offers users the flexibility and privacy of having separate business lines and phone numbers on their Android or iOS smartphones or tablets using Dell Mobile Workspace. Enterprises can also set security and calling policies, as well as route calls over WiFi, cellular voice and data
networks to help control telecom expenses. The company also insists the
service drives up employee productivity with features like conference
calls, three-way calls, and call recording.
Small Business Sweet Spot?
We caught up with Zeus Kerravala, a principal analyst at ZK Research, to get his thoughts on Dell’s new efforts. He told us it’s an interesting offering but the Vonage name may not attract enterprises.
“It’s powered by Vonage, which I think will give mid- to large-size enterprises cause to hesitate on this. But at a relatively low price point of $20 a user, I can see it being very appealing to small businesses,” Kerravala said. “I think if Dell approaches the market right they could find some success.”
Dell’s new Mobile Workspace capabilities will be available in Oct. 2014. Pricing starts at $19.99 per month for up to 1,000 voice minutes and unlimited text. There is no activation fee.
Office 365 e-mail integration and access to Box for Dell to support enterprise content collaboration.
In case you aren’t familiar with Dell Mobile Workspace, it’s a cloud
-based solution that promises secure
access to enterprise phone, e-mail and storage apps from an employee’s
personal smartphone or tablet. The only catch: You need an iOS or
Android device to use it.
“With Dell Business Phone, Dell provides a compelling end-to-end user experience while removing some of the biggest BYOD
security ,
manageability and cost hurdles companies face,” said Neal Foster,
executive director of mobility solutions for Dell Software. “We will
continue to curate and pre-integrate productivity apps and services into
Dell’s EMM heterogeneous mobile cloud offering to ensure our customers have what they need to keep pace with the rapid adoption of BYOD and mobility.”
With Box for Dell, employees can access enterprise files and folders securely across a range of devices and workspaces to share documents, collaborate among teams and edit content directly with existing applications. In addition, Dell Enterprise Mobility Management (EMM) integrates seamlessly with Microsoft Office 365 to offer cloud-based, hosted business
-class e-mail and shared calendars to elevate mobile employee productivity anywhere, anytime.
What the Numbers Say
Dell is looking at the sheer -- and growing -- market demand. Half of the enterprises surveyed in market research firm Gartner
’s
primary research studies intend to move to all BYOD for smartphones in
2017. That, Dell figures, creates new opportunities and challenges for
business and IT leaders.
What’s more, Gartner predicts mobile telecom spending will jump 16 percent from 2013 to 2016, putting additional pressure on enterprise IT budgets. Dell recognizes that frequently changing, complex cellular pricing and service plans make it difficult for enterprise mobility and procurement managers to select their most economical options.
Dell also points to a recent California appeals court ruling that will require employers there to reimburse employees for work-related calls, which could create a legislative snowball as other states consider the costs and implications BYOD introduces to the equation.
How does Dell answer these challenges? The Dell Business Phone offers users the flexibility and privacy of having separate business lines and phone numbers on their Android or iOS smartphones or tablets using Dell Mobile Workspace. Enterprises can also set security and calling policies, as well as route calls over WiFi, cellular voice and data
networks to help control telecom expenses. The company also insists the
service drives up employee productivity with features like conference
calls, three-way calls, and call recording.
Small Business Sweet Spot?
We caught up with Zeus Kerravala, a principal analyst at ZK Research, to get his thoughts on Dell’s new efforts. He told us it’s an interesting offering but the Vonage name may not attract enterprises.
“It’s powered by Vonage, which I think will give mid- to large-size enterprises cause to hesitate on this. But at a relatively low price point of $20 a user, I can see it being very appealing to small businesses,” Kerravala said. “I think if Dell approaches the market right they could find some success.”
Dell’s new Mobile Workspace capabilities will be available in Oct. 2014. Pricing starts at $19.99 per month for up to 1,000 voice minutes and unlimited text. There is no activation fee.
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